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From smiles to service to ‘Living on Purpose’

BENEFURE IN SERVICE

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COME SMILE WITH US
Waldorf Stellenbosch

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Benefure NPO

Terms of Use:

Last Updated: October 2025

Welcome to Benefure NPO (“we”, “us”, “our”). These Terms of Use govern your access to and use of our website, online donation facilities, and related services. By using our website, you agree to comply with and be bound by these Terms.

1) About Benefure

Benefure NPO is a registered non-profit organisation in South Africa (NPO Reg. No. 321-973 | NPC No. 2025/260170/08 | PBO pending approval). Our vision is to make quality education accessible to all children, regardless of socio-economic barriers, by building sustainable partnerships and providing resources to support learning.

2) Acceptance of Terms

By accessing or using this website, you confirm that you have read, understood, and agreed to these Terms of Use. If you do not agree, please discontinue use of the website immediately.

3) Website Use

  • The website is intended for lawful purposes related to Benefure’s charitable objectives.
  • You may not use the website to upload or transmit unlawful, offensive, or malicious content.
  • You agree not to attempt to gain unauthorised access to the website, its servers, or data.

4) Donations

  • All donations made through this website are voluntary and non-refundable unless required by law.
  • Donations are processed securely via PayFast or other authorised payment gateways. Benefure NPO does not store your full payment details.
  • Funds are allocated to Benefure’s educational and community initiatives as determined by our board of directors and management team in accordance with our mission.
  • Should a specific project or campaign become oversubscribed, Benefure reserves the right to redirect surplus funds to similar projects that support our core purpose.
  • Once our PBO status is approved, eligible donors may request Section 18A certificates for qualifying donations.

5) Intellectual Property

  • All website content, including logos, graphics, text, and media, are the property of Benefure NPO unless otherwise stated.
  • You may not reproduce, modify, or distribute any content without prior written permission.
  • Any trademarks or logos of partners or sponsors are used with permission and remain the property of their respective owners.

6) External Links

Our website may contain links to third-party websites (e.g., partners, sponsors, or service providers). Benefure NPO is not responsible for the content, security, or practices of such external sites. Accessing third-party links is at your own risk.

7) Privacy & Data Protection

Your personal information is handled in accordance with our Privacy Policy. By using this website, you consent to such processing as described in that policy.

8) Limitation of Liability

  • While we strive to maintain accurate and secure operations, Benefure NPO provides the website “as is” and makes no warranties regarding availability, accuracy, or performance.
  • Benefure NPO, its staff, or partners will not be liable for any direct, indirect, or consequential damages resulting from your use of the website or reliance on its content.

9) Indemnity

You agree to indemnify and hold harmless Benefure NPO and its representatives from any claims, damages, or liabilities arising out of your use of the website, violation of these Terms, or infringement of any rights.

10) Changes to These Terms

Benefure NPO reserves the right to modify or update these Terms of Use from time to time. The latest version will always be available on this page and will take effect immediately upon publication.

11) Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes shall be subject to the exclusive jurisdiction of the South African courts.

12) Contact Us

For questions or concerns regarding these Terms, please contact:

Email: admin@benefure.org
Address: 12 Bellwood Road, Fresnaye, 8005, Cape Town, South Africa

Benefure NPO

Privacy Policy

Last Updated: October 2025

This Privacy Policy explains how Benefure NPO (“we”, “us”, “our”) collects, uses, stores, and protects personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable data protection laws.

1) Introduction

Benefure NPO (NPO Reg. No. 321-973 | NPC No. 2025/260170/08 | PBO pending approval) is a registered non-profit organisation based in Cape Town, South Africa. Our mission is to ensure that quality education and resources are accessible to children regardless of socio-economic barriers, by building sustainable partnerships and supporting learning initiatives.

2) Scope

This Privacy Policy applies to all visitors, donors, supporters, and organisational partners who engage with the Benefure website, whether online or offline, and covers all processing of personal information by Benefure NPO.

3) Information We Collect

  • Identity Information: Full name, surname, and identification details.
  • Contact Information: Email address, phone number, physical or postal address.
  • Business or Organisation Information: Company name, contact person, and registration details.
  • Payment Information: Processed securely through PayFast; we do not store your full payment details.
  • Technical & Usage Data: Browser type, IP address, device type, operating system, and website usage analytics via third-party services such as Jetpack.

4) How We Collect Information

  • Directly from you via forms, donations, subscriptions, or communications.
  • Automatically through cookies and analytics when you interact with our website.
  • From third-party partners such as payment processors and mailing services (e.g., Mailchimp).

5) Purposes of Processing

  • To manage donor or supporter accounts and communications.
  • To process and acknowledge donations securely.
  • To issue Section 18A certificates once our PBO status is approved.
  • To improve website functionality, engagement, and user experience.
  • To ensure legal and regulatory compliance.

6) Legal Basis for Processing

Benefure NPO processes personal information based on one or more of the following grounds:

  • Your consent.
  • Performance of an agreement (e.g., processing a donation).
  • Legal obligation compliance.
  • Our legitimate interests in improving our operations and outreach.

7) Information Sharing & Disclosure

We do not sell or rent personal information. However, we may share information with:

  • Trusted service providers (Mailchimp, Jetpack, PayFast, hosting providers) for operational purposes.
  • Regulatory or law enforcement authorities when legally required.
  • Partners involved in collaborative educational or fundraising initiatives, only where necessary and with consent.

8) Data Security

We employ encryption, secure servers, password protection, and access controls to protect data from unauthorised access, alteration, or misuse. Regular audits are conducted to maintain compliance with POPIA standards.

9) Retention of Information

Personal information is retained only for as long as necessary to fulfil the purpose for which it was collected or as required by law. Financial records are maintained for at least five years in line with statutory obligations.

10) Your POPIA Rights

Under POPIA, you have the right to:

  • Request access to your personal information.
  • Request correction or deletion of data.
  • Withdraw consent for processing where applicable.
  • Object to processing based on legitimate interest.
  • Submit a complaint to the Information Regulator of South Africa.

11) Cross-Border Data Transfers

Where information is transferred outside South Africa (e.g., via Mailchimp or cloud hosting), we ensure adequate protection consistent with POPIA and international data protection laws (GDPR where applicable).

12) Cookies & Tracking Technologies

This website uses cookies and similar technologies to improve user experience, analyse traffic, and support security. You may disable cookies in your browser settings, but some features may not function properly.

13) Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page with a revised “Last Updated” date.

14) Contact Us

For privacy-related queries or requests, please contact:

Email: admin@benefure.org
Address: 12 Bellwood Road, Fresnaye, 8005, Cape Town, South Africa

Benefure NPO

Donation Policy

Last Updated: October 2025

Thank you for choosing to support Benefure NPO. Your contributions help us create equal opportunities in education and build sustainable partnerships that benefit children and communities across South Africa.

1) Purpose of This Policy

This Donation Policy explains how donations are received, processed, allocated, and managed in line with Benefure’s values of transparency, accountability, and good governance.

2) Donation Methods

  • All online donations are securely processed through PayFast, our authorised South African payment gateway partner.
  • We may also accept direct EFT transfers or in-kind contributions by prior arrangement.
  • Donations can be made by individuals, businesses, or organisations locally or internationally.

3) Use of Donations

Funds received by Benefure are applied towards our mission to ensure that quality education and learning resources are accessible to children regardless of socio-economic barriers.

Donations may be used for:

  • Educational supplies, programmes, and learning resources.
  • Community outreach and child support initiatives.
  • Operational costs necessary to sustain the organisation’s objectives.

Unless specified otherwise, all donations are treated as unrestricted and may be allocated where most needed.

4) Restricted Donations

If a donor wishes to support a specific project or campaign, the donation will be applied accordingly. However, if that project becomes oversubscribed or is discontinued, Benefure reserves the right to redirect such funds to similar educational initiatives in line with our mission.

5) Donation Receipts & Acknowledgement

  • All donations are acknowledged via email with a confirmation receipt.
  • Once our PBO (Public Benefit Organisation) status is approved, donors will be eligible to receive Section 18A tax certificates for qualifying donations upon request.

6) Refund Policy

  • Donations are made voluntarily and are generally non-refundable.
  • Refunds will only be considered in exceptional circumstances (e.g., accidental duplicate donations) and must be requested within 7 days of the transaction by emailing admin@benefure.org.

7) Security of Payment Information

Benefure NPO does not collect or store complete card or banking details. All transactions are processed through encrypted, PCI-DSS-compliant payment gateways such as PayFast to ensure your financial information remains secure.

8) Transparency & Reporting

  • Annual financial statements are prepared and made available upon request in accordance with South African NPO reporting standards.
  • Project updates and impact stories are shared with donors through newsletters, reports, or social media channels.

9) International Donations

We welcome donations from international benefactors. When donations are made from outside South Africa, currency conversion and cross-border processing fees may apply depending on your payment provider.

10) Contact Us

For any donation-related queries, corrections, or refund requests, please contact:

Email: admin@benefure.org
Address: 12 Bellwood Road, Fresnaye, 8005, Cape Town, South Africa

Portfolio Overview

Leadership &
Entrepreneurship
  • Founder & Director – Benefure NPO (South Africa)
  • Director – Established Guesthouse, Cape Town
  • 18+ Years in Hospitality Leadership & Operations
  • Multi-industry service experience
  • Strategic planning, team development, and operational excellence
Education &
Social Impact
  • Founder of an education-focused NPO supporting independent schooling
  • Development of sponsorship frameworks for socio-economically disadvantaged learners
  • Corporate partnership development for educational access
  • Advocacy for holistic child development and belonging
Core
Strengths
  • Visionary Leadership
  • Service Excellence & Guest Experience Strategy
  • Nonprofit Development & Donor Engagement
  • Community Building
  • Child-Centred Advocacy
  • Purpose-Driven Entrepreneurship

Melanie’s purpose is simple yet profound: To ensure that every child has a sense of belonging and the opportunity to receive a quality education that shapes their future.